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Frequently Asked Questions
Custom Order
Custom items are not produced until you place your order. Once they are completed our workroom sends them to our warehouse where they are quality checked and shipped on to you. Custom items ship within 7-21 days unless otherwise noted.
Expedited Shipping Rushing Order Request
We accept order rush if you are willing to pay additional charges (normally account for 20% of your order amount). Expedited shipping mean that we finish production within 3 days, then plus 2-5 days express shipping by DHL, FedEx, UPS expedited saver shipping method to ensure your reipet of order within 7-10 days.
We wants you to be 100% satisfied with your purchase. If you are not, we are here to help.
We requires that you notify us that you want to return all or part or your order within 15 days of receiving your items.
*If you have general questions regarding our return policy you can visit our RETURN POLICY page for more details.*
All of our panels, with the exception of a few of our curtain sold per pair, are sold as singles. If you need a total of 2 panels, you need to add a quantity of 2 panels into your cart.
We are a unique in the industry! We work very close with fabric supplier and own own workrooms. Because we control and oversee the entire process from start to finish, we can offer high quality products at extremely affordable prices.
We accepts all major credit cards like Master Card, Visa, Discover, and American Express, along with PayPal Stripe payments.