Return & Refund Policy

We poured our passion into designing these products, and we hope you love them as much as we do. If, however, you find yourself unsatisfied with your tailorvibe.com purchase, the following guideline applies as applies.

Return Conditions

  • Purchase amount within $1000 per order. The service is not provided for an order of more than $1,000. If you still have concerns, you can consider placing an order separately. If you are worried about loss, damage or delay, you can buy the worry-free insurance service of the store.
  • 15 natural days from receive
  • Keep Original Packaging
  • Free from stains or damage

Fees
Return for refunds

  • The total weight of the goods to be returned is within 30 kilograms: we'll refund 85% of the total order amount to you and charge a 15% handling fee (duties, taxes, customs clearance and other fees) deducted from the refund. And the return shipping cost will be borne by us.
  • The total weight of the returned goods exceeds 30 kilograms: we'll refund 80% of the total order amount to you and charge a 20% handling fee (duties, taxes, customs clearance and other fees) deducted from the refund. And we don't cover the return shipping cost of products.

Refund Issuance

  • After we receive the returned item and confirm that it is in good condition, we will arrange for a refund within 10 bussiness days. All returns will be refunded to the original method of payment.
  • Due to differences in banking systems across countries, the time it takes for the refund to be processed may vary.
  • For orders paid with PayPal, there may be a temporary PayPal reversal fee deducted by PayPal during the refund process, which will be refunded to you within a few days or several days.
  • Additionally, due to exchange rate fluctuations, the amount of the refund you receive may be reduced.

Please note that this policy may be subject to change without prior notice.
The final interpretation right belongs to Tailorvibe. If you have any questions, such as replacement, etc., please contact service@tailorvibe.com for details.