Shipping
- Shipping Type
- Fabric Swatches & Booklets: Delivered in 2 business days via DHL eCommerce or USPS to your address (no signature required).
- Rugs & Rug samples:Shipment within 5 days and delivery within 7-10 days by DHL Express, FedEx, or UPS. This is a door-to-door service that may require a signature for safe delivery.
- Ready-Made & Custom Curtains/Drapes: Shipment within 5 days and delivery within 7-14 days by DHL Express, FedEx, or UPS. This is a door-to-door service that may require a signature for safe delivery.
- Blinds & Shades: Shipment within 5 days and delivery within 7-10 days by DHL Express, FedEx, or UPS. This is a door-to-door service that may require a signature for safe delivery。
Once order(s) are shipped, you'll receive a tracking number to follow up with carrier.
- Shipping Fees
Our shipping and processing fees cover the selection, packaging, and delivery of your order. Please note that delivery fees do not include gift wrapping or any additional surcharges that certain items may incur.
- Shipping Area
- Shipping From
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Shipping Information
- Carrier Selection.We select the most suitable carrier for your order based on factors like destination country, package weight, and efficiency. We partner with reputable carriers like USPS, DHL eCommerce, FedEx, DHL Express, and UPS to ensure smooth delivery. We have direct carrier accounts to guarantee reliable service. All deliveries are door-to-door.
- Shipping Restrictions.We currently only ship to street addresses, including offices and homes. Military addresses and PO Boxes are not accepted at this time.
- Changing Shipping Address.Unfortunately, changing the shipping address after order pick-up is not supported. Please double-check your shipping information before placing your order.
- Duties and VAT. You may be responsible for import duties and VAT (Value Added Tax) applied by your country's customs agency. These fees are not included in the purchase price and vary depending on your location.
- Undelivered Packages.If the tracking information shows your package as delivered, but you haven't received it, please contact your local delivery service first.
FedEx:1.800.GoFedEx or 1.800.463.3339 (US & Canada)UPS:1 (800) 742-5877 (US & Canada)DHL:18002255345 (US); 18553457447 (Canada)